What Our Customers Are Saying
Our Mercedes was in an accident with what I considered to be a moderate amount of damage. I shopped around, got a few estimates and then found the locally owned and operated Set It Off Paint and Body. Our experience was outstanding. The attention to detail repairing our car and exceptional customer service definitely places this shop at the #1 spot in Northern Colorado. Our 9-year-old car looks brand new and drives like a dream. I HIGHLY recommend this business. Thanks, Set It Off!!!
18:32 13 Jan 22
This place is hands down the best auto body shop I've been to... ever. Shelby was positive and friendly! The team went above and beyond to not only fix what my insurance covered, but gave me more windshield fluid and fixed other dents. I can't thank you all enough -- this has been a stressful week for me, and you all made this incredibly easy. Thank you!
20:01 24 Nov 21
Shelby is just ‘superb’. Very prompt,ready to help, smiling. What else you want in a business. Plus excellent workmanship. Gave $65 off in the final statement without me asking for any discount. Great work , Josh the owner!! 🙏🙏PK
22:27 26 Oct 21
Set It Off did an amazing job of taking care of my car after I was rear-ended. Shelby handled everything with insurance and all the work was amazing! They made an unfortunate accident easier to deal with.
21:55 21 Oct 21
Repainted a botched job from the previous owner on my Toyota Sequoia front fender. Turned around the job quick and the paint job looks amazing! Was spot on with the estimate. Shelby and the team were awesome. Highly recommend. Will return as a customer if the need ever arises again. Thanks Set It Off!
21:34 28 Jul 21
Our first time dealing with a body shop. The experience was effortless, which was fantastic! Shelby handled everything on the insurance side, she communicated very well and the technicians did an awesome job! Highly recommended - Thank You
Erik La Plante
13:53 02 Jul 21
Shelby and the crew at Set It Off have been ultimate professionals from day 1. In a world of default terrible customer service, this team is outstanding. The quality of work was fantastic, Shelby regularly communicated all of the findings and options, they kept the cost as low as they could and the service was completed earlier than expected. If I could give them 10 stars, I would! I was so impressed. You should definitely go here!
00:21 26 Jun 21
Set It Off Paint and Body did a wonderful job fixing some dents in our new car. Shelby is an excellent communicator and quick to respond to my questions via email. She was incredibly helpful with insurance and because we needed a rental car for a week, she called ahead to make sure they were on time to meet me at the shop. When we got our car back it was as good as new. I would highly recommend and definitely go back!
11:57 10 Jun 21
Amazing customer service! Super quick to respond and kept me updated during the whole process.
14:51 04 Jun 21
My car got hit in a parking garage and they made working with me as well as the individual that was paying for the damage very easy! All the work was done really quickly and at high quality. I worked closely with Shelby who made getting to and from the shop a breeze and she was very friendly and nice to work with. They did a great job of quality assurance and I really enjoyed my experience at this shop!
17:53 01 Apr 21
I have now used Set It Off twice for repair work on my car. Every time the service improves. Josh, Shelby and the crew are amazingly professional, detail oriented and they genuinely care about the quality of work they provide. Not only is the entire shop efficient and seamless to work with on insurance claims, but they go the extra mile to provide excellent customer service. They not only do quality work but they stand by their mission to "Set It Off" in their all around experience. All of my referrals will be to this company. Words are inadequate to describe my gratitude for this shop. Thank you guys!
23:50 17 Mar 21
I had a great experience working with Set it off paint and body. They were very professional, quick and their quality of work is top notch. I had the pleasure of working with Shelby she was so informative and went above and beyond to get me taken care of. I had a decent amount of front end damage and now my car looks better than it did when I bought it! If you have any body work or painting done go to Set it off they will not disappoint!
19:45 12 Mar 21
Brought our Subaru here for an insurance claim. Not only did they do a fantastic job on the repairs, but their customer service was exceptional. Shelby was great at getting our rental set up and communicating with us on updates from the insurance claim. I would highly recommend them for any work you need done to your car.
21:12 05 Mar 21
I wish I could give more than 5 stars! They are amazing. Shelby in the office is instantly your best friend! They went above and beyond touching up other areas for no extra charge. My car looks brand new. My car was completed right on time and I couldn't be happier.
01:12 28 Feb 21
Excellent customer service. They were very quick and thorough with fixing the damages. They were also extremely professional and personally dealt with my insurance company for any additional questions or issues they encountered, so the whole process was relatively easy and stress free. I don't care if they're not one of the locations recommended by my insurance company, I'll go to them any time I ever have car damage I need taken care of. Much more accomadating and easy-going then a few other mechanics I visited to compare rates.
06:10 27 Feb 21
The crew at Set it Off are phenomenal! My Land Cruiser was badly damaged after another vehicle blew a red light and hit me. The insurance company of the at-fault driver tried to bully me into using one of their "preferred" shops, where the insurance company gets a cut of the claim amount. Instead, I went Set It Off and I couldn't be happier. It's obvious that they care about their customers and their work. They went to bat for me, dealing directly with predatory the insurance company, making sure the costs of using quality OEM parts were covered! Communication with Set It Off was incredible and they routinely kept me clipped in on the progress of repairs. My truck is special to me and I knew it was in good hands with Set It Off!
19:44 31 Jan 21
Very friendly staff! They know how to help you with getting your car back on the road in a timely manner! Will definitely recommend to my friends and family!
00:08 24 Jan 21
Set It Off was recommended to me through my auto insurance to take care of hail damage. They completed extensive body work quickly. Shelby was very proactive and kept me up to date with progress. I am very pleased with the results. Highly recommend.
02:21 23 Jan 21
Fabulous service! They fixed up my car after an accident and you cannot tell my car was damaged. Shelby did a fabulous job dealing with insurance, went FAR ABOVE the call of duty to ensure insurance was paying for the necessary parts. Definitely recommending them.
23:51 18 Jan 21
Highly recommend this place. They took the care to make sure they could complete the job right. Easy to work with. All the things you wish all businesses were like.
17:02 09 Jan 21
Absolutely stellar service at Set it off P and B. They handled absolutely every single detail without a hitch. They arranged for our rental vehicle, and even took our vehicle elsewhere for a different issue that needed addressing because that is the extra step of service that this place offers. Seriously, never have I ever experienced such awesome customer service and experiences with any kind of mechanic or body shop. Beyond highly recommend! Shelby and Josh both rock!
00:20 09 Dec 20
Set it off did an absolutely outstanding job on my Subaru repair. It was a front fender replacement, and the paint matched the door and hood perfectly. Plus, they did some additional touchup that was not even part of the scope of work. I could not be happier with their work. Great job, done on time. They really treated me well, and I could not recommend them more highly.
22:39 03 Dec 20
Set it Off was awesome! Had my door bent back by some heavy wind and they were able to look at it right away and had my door opening like butter in no time. Highly recommend this shop for all paint and body work. They are fair, prompt and all around good people, will definitely be my only body shop going forward
16:23 17 Nov 20
This was my first experience with an auto body shop. I had $13k worth of hail damage to my new car! Shelby and all of the guys made this experience smooth (for me!) There were a lot of hiccups in terms of parts coming in damages, or back order. However, Shelby went to bat for me with all of the part vendors and the insurance company. She kept me informed every few days, which I appreciated! It could not have gone better for me. I truly appreciate Shelby and all of her leg work on my behalf. The techs did an amazing job and my car looks so pretty again! I will recommend them to anyone and everyone! Thanks guys, you rock!
02:09 28 Aug 20
I highly recommend Set It Off Body Shop. Recently my car needed a repair and so I called the shop and spoke with Shelby. Shelby encouraged me to come in. She was kind and helpful and during the time I thought they were just checking out my car, the owner of the shop actually made the repair! I had a great experience. Thank you so much.
18:29 01 Jul 20
The team at Set It Off incl. Josh (Owner) have taken half a dozen of my odd one-off projects...I just have to say there’s a reason I continue to bring back projects. Thanks guys & gals!
Washington D.C. to Colorado
22:38 22 Jun 20
They are very professional, give great customer service, and do high quality work. They also gave a discount during the pandemic, much appreciated. Definitely recommend!
17:45 26 May 20
I took my BMW 328-i here for some repair from a rear-end collision a few weeks ago. The folks that work here are extremely competent, very friendly, their prices were quite reasonable, and unlike other body shops in the area with comparable Google reviews (there aren't many w/ such high ratings), I was able to set up an appointment w/in a matter of days (vs. 1.5 months as an alternative from another shop that got comparable ratings). The quality of work was excellent. I also appreciated continuous updates w.r.t. overall changes in costs/estimate as the work was ongoing.
00:49 04 Apr 20
Let me start off by saying I can't thank the Set-It-Off/Office Manager (Shelby) enough for her professionalism and commitment to excellent customer service. Set-It-Off recently performed work on 2 of my vehicles. On both engagements, I was well informed throughout the process and felt like the staff went above and beyond to ensure my overall satisfaction. From start to finish, Set-It-Off worked directly with my insurance company and was able to maximize the overall compensation for the repairs. Great company, great staff, great work!!!!
16:42 20 Mar 20
Wow - I can’t say enough great things about the group at Set It Off. We got in an accident that did a pretty large amount of damage to our car (fortunately no one was hurt!) the down side was our insurance wasn’t going on to cover anything so it all was coming out of pocket. The staff here was incredible with doing their best to get the work done quickly while also keeping in mind we were paying out of pocket. They also were so great at keeping us up to date with the status of the repairs each week. Our car now looks brand new and runs even better than before! I would absolutely recommend this place to anyone!
03:24 04 Mar 20
Set it off Paint and Body did a fantastic job fixing my truck after it was hit and run in a parking lot. They handle all insurance companies so they made it painless when I turned in the claim. I got it back looking great and clean. From Shelby up front to all the techs it was a smooth experience. This is the only place I would go for my collision or paint needs. Thanks!
19:55 18 Feb 20
These guys are excellent. I went to multiple places for estimates on a rear bumper replacement after an accident. Estimates ranged from $1000 to $1800. McCormick Automotive Center recommended I check this place out and I am very happy that I did. Shelby was cordial, professional, and expedient. Not only was her estimate the lowest one by far, they were also able to do my repair the soonest (within two weeks). Even after finding damage to the absorber behind the bumper, they repaired and painted everything within two days as they were proactive with getting parts even before my scheduled appointment. The final price was within $100 of the original estimate, and it was still hundreds of dollars cheaper than any other place. The bumper looks perfect. 10/10 would go here again (though hopefully I won't need to...).
16:55 13 Feb 20
Really easy to work with through our insurance, great communication. Wrong glass was put in our sideview mirror initially but they replaced it the next day and even gave me a ride back to work while it was being repaired. Car looks good as new.
01:17 22 Jan 20
Fantastic auto-body shop! They did incredible work to repair our 2002 VW Eurovan -- not an easy vehicle to source parts on or repair. They worked great with the insurance company involved as well. Cannot say enough great things about their customer service as well. Shelby kept us updated on the progress of the repairs and was always prompt and responsive and incredibly courteous in all of our dealings. Would recommend their services to anyone!
20:53 08 Jan 20
First review I've ever written....but I am highly motivated to share my gratitude for the AWESOME job Shelby facilitated! I had a rough time communicating with "the other guy's" insurance co. Shelby took over, handled my car body repairs expertly and completely cleaned my car inside and out before returning it in a timely manner. SUPER IMPRESSED!!!
19:00 07 Jan 20
For the year I've lived in Fort Collins, Set It Off has done awesome work on my car. I brought in my new car for hail damage, and they went above and beyond with the repair. I got my car back shiny and clean. They even fully detailed the inside free of charge. I can't recommend them enough!
18:50 07 Jan 20
The Set it Off crew was a pleasure to work with. They were prompt in getting information to us, easy to communicate with, they worked with our insurance company and more than anything our car looks fantastic!
22:19 03 Jan 20
Josh and his crew are honest, hard-working people who do great work. Best auto body shop in Fort Collins. If they don't do something, they are going to send you to someone who does so it's done right the first time, and not just to get your money.
16:47 16 Oct 19
We all know any kind of auto repair can often be a stressful, tedious and time consuming process. However, from my first trip to Set It Off to my last, they have been nothing but excellent, easy and great to work with. My truck was recently hit by the hail storm and needed quite a bit of repairs to fix the damage. I went straight to Set It Off for a quote and they worked seamlessly with my insurance even though its a small insurance shop out of state. Shelby was also able to answer any questions or concerns I had and explain the process, repairs and timeline before any work had begun putting me at ease. When I dropped my truck off to begin the repair I had no doubt or stress in my mind that they would handle the repairs and have my truck back to me when they said they would. Shelby kept me updated throughout the entire process with each repair, letting me know the work that was being done and quickly answered the phone and helped me with any questions I had anytime I called. I even called minutes before they closed one day and she picked right up and made sure my question was answered before we were off the phone. I'll continue to bring my truck here for every body shop need I have due to the great work, stressless and easy going customer service and for their ability to get great work done on time!
23:25 08 Oct 19
These guys are like the doctor. You're really glad to have them fix everything, but you'd rather never have to see them again. Unfortunately I've seen them two summers in a row to fix hail damage on two trucks. Each time their work is fantastic and Shelby updates me every two days. Will definitely be coming back when my truck inevitably gets hailed on next summer.
15:38 01 Sep 19
From start to finish, this place is great. Timely updates on insurance coverage and progression of repairs. Great looking body work. It's obvious they care about their customers and their reputation.
17:52 22 Aug 19
I decided on Set It Off Paint and Body after getting estimates at a couple other big collision centers in town, and I'm so glad that I did! Excellent communication the whole way along, great flexibility to work with my schedule, and they got me in and finished the work quicker than other places could. My car looks brand new! Thank you Shelby and the rest of the crew at Set it Off.
15:49 08 Aug 19
Extremely Great Customer Service! Great people and service. Very fair pricing! I would highly recommend to family and friends!!!
06:03 08 Aug 19
Remember when people gave great service with a smile and were truly out to do what's right by their customers? It's hard to find these days, but not at Set It Off. They did a fabulous job from beginning to end. I'm almost sad that my car is done because I don't get to talk to Shelby in the office any more! Josh has assembled a wonderful team - I highly recommend them for any auto body repairs!
19:19 27 Jun 19
AMAZING! I cannot express how amazing this business and their employees are. I was rear ended and the insurance company of the person who hit me was horrible - horrible. Shelby was extremely sympathetic and helpful. She worked with me over the course of three weeks to fully outline all my options, and even drove me to work the day I dropped my car off since I didn't have another ride. This whole situation with the car was extremely bad luck on my end and they ended up reducing the price of a lot of the work so I wouldn't have to pay that much out of pocket.After the accident I was unable to close the lid of my trunk, and at the body shop they took the rear end apart and after everything was settled with insurance I asked them to put it back together. I was fully expecting this to take a couple of days, and have to tie down the trunk. But instead they put the car back together that same day and even went out of their way to fix the trunk lid so it could close and reopen - completely usable! Again amazing business and I cannot express that more.
02:04 04 May 19
Amazing experience with Set It Off Paint & Body! Shelby in the front desk area was extremely nice and professional throughout the entire process! She was very knowledgeable and kept me informed along the way. My Jeep Cherokee was in and out after two weeks! Will definitely recommend Set It Off for all and any auto body needs!
19:07 18 Mar 19
Amazing!! Stellar!! Wonderful!! There are not enough words to describe our great experience with Set It Off Body Shop! From the minute we starting communicating with Shelby it was hassle free, very professional & totally stress free. We just got our son’s Toyota Tacoma back & it was done quickly & it looks beyond fabulous. Shelby is by far the best customer service person I’ve ever dealt with! I will definitely go back to this body shop if I need work done on any of our vehicles!! Thank you to the whole amazing team!!!
16:46 17 Mar 19
Did a amazing job!! Great customer service and got my car back fast. Thank you!!
03:41 11 Mar 19
Good people and great work! Set It Off keeps in touch throughout the process. They are helpful, honest, and great at what they do. I highly recommend Set it Off Paint!
17:11 01 Mar 19
They did a great job with my vehicle and they finished the work a full month before any other shop could even fit me in for an appointment.
01:07 03 Feb 19
Set It Off is a small awesome place they did very well on my car it looks awesome! They got me in and out within 2 weeks! They are my new go to place for any repair or service! And ALL the staff is very friendly and make you feel welcome! Thank you so much! -Shanaia
23:30 04 Jan 19
Great Customer service, great employees I recommend this place, they worked on my bmw e92 they changed my body kit and was awesome Results. attached some photos of the work they have done on my car??
02:01 14 Dec 18
Got a lot of hail damage repairs done on my truck. Very good communication with scheduling and working with insurance. Truck looks better then it did before. Would definitely go back with any future work that I need done
22:23 20 Nov 18
Highly recommend, they truly care about their customers and look out for their best interest. Adam was super helpful and l knowledgeable as I had a super sticky situation going on with insurance. He was patient and kind throughout the whole process. Very good customer service all around.
16:15 31 Oct 18
Great Customer service, great employees I recommend this place, they worked on my bmw e92 they changed my body kit and was awesome Results. attached some photos of the work they have done on my car??
01:12 14 Oct 18
Thanks to the entire crew at Set It Off Paint & Body. I have my beautiful black truck back after being pounded by hail. Customer service was excellent, and my truck looks like new. I'd love to post some before and after pics. Thanks Brian for recommending and the great work. We highly recommend these guys. Thanks for taking care of us and fitting our time schedule.
03:22 13 Sep 18